Privacy Policy

Tesor Casino Privacy Policy

1. Introduction

Tesor Casino is committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, store, share, and protect your data when you access our website or mobile application, or interact with our services.

2. What Personal Information May Be Collected

When you create an account or visit our platform, we may collect certain types of personal information from you. This can include:

• Contact details (name, email address, phone number)
• Account registration and login credentials
• Device and browser information (IP addresses, device IDs, operating systems)
• Usage analytics data (session times, page views, search queries)

We may also collect additional information when you interact with our platform or services. For example:

• Payment card details are not stored on our servers; however, we do store secure tokens linked to your account.
• Information about your gaming habits and preferences
• Feedback and ratings from other users

3. Account Registration and Login

When creating an account or logging in to your existing one, you will be asked to provide personal information such as name, email address, phone number, and password.

4. Device and Browser Information

We collect device and browser information when you access our website or mobile application. This includes:

• IP addresses
• Device IDs (e.g., unique identifier for your smartphone)
• Operating systems and versions

This data is used to ensure smooth platform functionality, monitor usage patterns, and make improvements where necessary.

5. Cookies and Tracking Technologies

Like most websites and applications, we use cookies to enhance user experience, track website interactions, and provide targeted content. These can include:

• Session cookies (temporary storage of session-specific information)
• Persistent cookies (long-term storage of preferences or data)

We may also employ other tracking technologies such as web beacons, JavaScript code snippets, or HTML5 local storage for analytics, marketing, and advertising purposes.

6. Communication Preferences

You have the right to opt-out of receiving direct communication from us regarding marketing offers, promotions, news, or updates on our platform services.

To manage your preferences:

• Go to 'My Account' > 'Profile' page
• Edit your communication settings

Keep in mind that changing these settings will not affect critical notifications such as account maintenance notices or mandatory terms changes.

7. Data Storage and Retention

Tesor Casino retains your personal data for a period of time necessary for the provision of our services, complying with legal requirements (including bookkeeping obligations), resolving disputes, enforcing contracts, and managing any necessary audit procedures.

We do not store your payment card details on our servers; secure tokens are used instead. If you decide to delete your account or ask us to correct any inaccuracies in stored information:

• Please follow the instructions outlined under "User Rights Regarding Personal Data"
• Be aware that deleting your account will lead to permanent data removal unless legally required otherwise

8. Security and Account Protection

Tesor Casino takes security measures to protect personal data against loss, theft, unauthorized access, disclosure, alteration, or damage.

We have implemented a set of controls including encryption (HTTPS), secure server authentication, firewalls, and antivirus software as well as regularly update our platforms with the latest security patches and bug fixes.

You must use strong passwords for your account and maintain their secrecy. Be cautious when accessing public computers and/or mobile devices that might expose you to malicious attacks or key-logging activities.

9. Account Access and Password Protection

To secure access to sensitive areas of the platform, it's crucial to:

• Keep a unique password for your Tesor Casino account
• Make use of two-factor authentication (2FA)
• Enable session timeouts when not using our services

In case you encounter any unauthorized transactions or suspicious activity on your account:

• Contact us as soon as possible through 'My Account' > 'Contact Us'
• Report such incidents to relevant authorities, if applicable.

10. User Rights Regarding Personal Data

According to the law and this privacy policy, users enjoy specific rights concerning personal information we may collect, store or process in relation to their accounts:

• Right of Access (Article 15 GDPR): request a copy your collected data.
• Right to Correction/Rectification: if inaccuracies occur in any stored information
• Data Deletion/Erasure: for complete account removal from our platform
  • Please note that these procedures won't erase information shared with third parties, and users may have limitations on deletion (e.g., retention period obligations by law)

You can exercise your rights by sending a message through the 'Contact Us' form.

11. Third-Party Services or Integrations

Our services might feature links to other platforms or integrations that are governed under their respective terms of use and privacy policies. Their handling practices may be different from ours; it's essential for you to familiarize yourself with these before proceeding:

• If you experience any issues while using a specific linked service or integration, please follow the platform’s contact channel (e.g., support e-mail).

12. Age Restrictions and Minor Protection

By accessing our platform, users confirm they're above 18 years of age. Minors should only access games under adult supervision to ensure compliance with age restrictions.

We comply with applicable laws concerning minors' gaming exposure limits; refer specifically for jurisdictions where underage gambling might be explicitly prohibited (e.g., UK).

13. Compliance with Applicable Privacy Regulations

Our policies are designed in accordance with international standards and current country-specific regulations regarding data protection, personal information management, and user rights.

In the event we amend this Privacy Policy due to a requirement of regulatory bodies or changes within laws governing our operations:

• Such amendments won’t retroactively apply beyond their effective date; new terms will become valid from that time forward
• We will maintain transparency about updated policies (see under "Changes")